One of our biggest sources of new clients is referrals from our existing clients.
A word-of-mouth referral from someone you trust is invaluable. This is how my wife and I first arrived in the office of CBSW 8 years ago.Our first impression was a warm, professional welcome from friendly and efficient staff. We met with Rob Casamento who took his time reviewing our situation and history with obvious care and thoroughness. Rob and his team gave us a detailed and accurate assessment and then made several suggestions on how we could improve our processes and procedures. Importantly, they worked us through each change, step-by-step, in a manner we had not experienced before.Our trust in CBSW’s approach and attention to detail has resulted in several major changes in how we manage our business. In fact, we run every major business idea or strategic consideration past our CBSW team before we make any decisions. For the first time in over 40 years I feel that our accountants are more than just bookkeepers. They are actually our strategic business partners who play a very important part in our team.
Paul G Staerker, Burswood Health
I want to thank you, Mark and all of those members of your Team at CBSW, who have assisted us at Butlers for many years. As you are aware, operating a legal practice is increasingly challenging and we have appreciated not only your sound professional advice, but the knowledge that you really care about us, and want to see us succeed.When we have been dealing with challenges, it has been reassuring to be able to turn to you for sound advice and guidance. Many of the suggestions which you have made have assisted us in a number of areas, such as the feedback which we provide to our lawyers. You have also assisted by exploring options open to us, and guiding us in the decisions which we have made.While professional competence is one thing, it adds another very valuable level to the service that you provide, knowing that you really care personally about our future. As we share a number of mutual clients, I’ve had the opportunity to watch you guide other clients, whom we have also been advising. I’ve noticed the same close personal, relationship you have with them, as you have with us.I’ve therefore been confident to refer a number of our clients to CBSW over the years, knowing that they would receive the same sound professional advice, coupled with a genuine commitment to assisting them. Di and I would like to thank you again for everything that you’ve done for us over many years, and to wish you every success in the future.
Director, Butlers Lawyers & Notaries
I approached CBSW in 2017 to assist me with issues I was having with our bank and our previous accountant. At that time, I was very concerned, as our previous accountant hadn’t been preparing our accounts satisfactorily and I believed we were paying significantly more in PAYG, superannuation and payroll tax than we should have been. With their warm and professional approach, the team at CBSW stepped in and managed to resolve the issues I was having with our accounts. They were also instrumental in assisting me in negotiations with our bank and they introduced me to a banking specialist to provide further assistance. I highly value their advice, not only in relation to tax but also their strategic approach to business planning. In my experience, CBSW are a cut above their peers and I would highly recommend their services for individuals and SME’s seeking expert tax and business planning services
Managing Director, Complete Fire Design
CBSW is a fantastic accounting firm that I could not recommend more highly, particularly Rob Casamento. They always go the extra mile, trustworthy, transparent, up front, ethical and competitive. Highly personal approach, they make sure they really understand your business and its particular needs. They also get to know the client, so they meet our expectations and needs, to know our style, be that risk taker or risk adverse, detail focused or big picture people. They make understanding complex accounting issues easy, even for the novice such as myself. They have helped me on so many occasions over the past 10 years as my medical practice has grown from small it’s beginnings to a multimillion dollar business. It’s more than just accounting, they have helped me really understand business structure, to have the confidence to really grow my business.
Director, Peel Maternity and Family Practice
Rob Casamento has taken responsibility for our family and business accounting functions for over 30 years in addition to providing critical financial planning, tax and business structural advice which have achieved lasting outcomes. Rob’s ability to apply a disciplined analytical approach to matters ranging from the more basic to the most complex, has given us confidence to implement the sound advice he delivers. We have always been impressed with Rob’s availability and the “value for money” approach he applies to the broad range of services he offers. If you require competent technical but pragmatic accounting, financial, tax and business advice, I have no hesitation in recommending Rob Casamento and the staff at CBSW.
Director, McGees Property